PRICING/TIMEFRAMES
PROJECT PRICING AND TIMEFRAMES
Each project is custom and turnaround times will vary from project to project. Generally, most projects will take about 1-2 weeks to complete. Rush orders are available and will incur fees accordingly to the details.
There are no minimums for embroidery pieces. We can give you an accurate quote as we learn more about your project needs.
QUESTIONS TO ASK
When you begin exploring your custom embroidery needs, these are the questions that we will ask you:
There are no minimums for embroidery pieces. We can give you an accurate quote as we learn more about your project needs.
QUESTIONS TO ASK
When you begin exploring your custom embroidery needs, these are the questions that we will ask you:
- How many items will you be ordering?
- What type of item will you want to embroider? (From time to time, we may suggest a different application for the item you want.)
- Do you have a photo or digital artwork of your design?
- When do you need your order completed by?
Pricing
We have very low to no minimum pricing. Each project will be custom tailored for your needs and all fees begin as noted below. To receive a quote for a complete order please contact us to discuss your specifications.
Embroidery - $8 minimum. $1.50 per 1,000 stitches. Discount begins after 12 pieces.
Set up fee: $20 per design.
SCREEN PRINTING & SUBLIMATION
There are no fees associated with the number of colors per design
Heat Press Screen Print - $6 per sheet, no minimum. Set up fee: $20 per design.
Sublimation - $7 per sheet, no minimum. Set Up Fee - $20 per design.
Promotional Products - minimum of 24 pieces. All prices will depend on items ordered.
Additional Fees - $45/hour ($15 minimum) for art preparation or correction of any supplied art.
NOTE: We reserve the right to refuse unusable art or digital files supplied by customer. We will work with you to obtain the best graphic file for your design and application. Please note additional fees will apply.
Black Pearl reserves the right to refuse to print socially offensive, derogatory, foul language or adult content designs or text within any design.
Embroidery - $8 minimum. $1.50 per 1,000 stitches. Discount begins after 12 pieces.
Set up fee: $20 per design.
SCREEN PRINTING & SUBLIMATION
There are no fees associated with the number of colors per design
Heat Press Screen Print - $6 per sheet, no minimum. Set up fee: $20 per design.
Sublimation - $7 per sheet, no minimum. Set Up Fee - $20 per design.
Promotional Products - minimum of 24 pieces. All prices will depend on items ordered.
Additional Fees - $45/hour ($15 minimum) for art preparation or correction of any supplied art.
NOTE: We reserve the right to refuse unusable art or digital files supplied by customer. We will work with you to obtain the best graphic file for your design and application. Please note additional fees will apply.
Black Pearl reserves the right to refuse to print socially offensive, derogatory, foul language or adult content designs or text within any design.
TURNAROUND
HOW LONG WILL IT TAKE TO RECEIVE MY COMPLETED ORDER?
Generally, most projects will take approximately 1-2 weeks to assuming that the artwork can be used and/or corrected if necessary. No order will begin until we have received your final approval to move forward and the deposit has been received. Rush orders will incur fees accordingly.
Embroidery - one to two weeks.
Screen Printing/Heat Press - two weeks.
Promotional Products - varies depending on product ordered.
*Rush orders are available by request - contact us to discuss your specifications and we can offer an accurate turnaround time.
Generally, most projects will take approximately 1-2 weeks to assuming that the artwork can be used and/or corrected if necessary. No order will begin until we have received your final approval to move forward and the deposit has been received. Rush orders will incur fees accordingly.
Embroidery - one to two weeks.
Screen Printing/Heat Press - two weeks.
Promotional Products - varies depending on product ordered.
*Rush orders are available by request - contact us to discuss your specifications and we can offer an accurate turnaround time.
Payment policy
A deposit of 50% is required upon placement of order. The balance is due upon delivery.
Returns or cancellation
Please understand that all items are printed to order. We are unable to accept returns unless your item is defective. Please use the sizing charts included with items on the website. If you would like to cancel your order, we will refund your order minus a 10% restocking fee ONLY IF we have not begun the decoration process.
If you feel you have a unique situation, please contact us to discuss via email at [email protected] We will be happy to try to help.
If you feel you have a unique situation, please contact us to discuss via email at [email protected] We will be happy to try to help.
CUSTOMER SUPPLIED ITEMS
We encourage you to order your garments/items with us. We are familiar with our suppliers because we trust the quality of their fabrics/items.
There are times when we will accept a customer supplied item for decoration. Due to solvents or other chemicals added to store bought fabrics/items, some decoration processes can permanantly change the color of the fabric. This is not something that we can control and we will not replace your item. Prior to beginning any work on a customer supplied item, a waiver must be signed that you acknowledge this possibility and that we will not be held responsible for any damage that may occur to your item during the decoration process. Black Pearl reserves the right to refuse to accept any customer supplied item for decoration.
There are times when we will accept a customer supplied item for decoration. Due to solvents or other chemicals added to store bought fabrics/items, some decoration processes can permanantly change the color of the fabric. This is not something that we can control and we will not replace your item. Prior to beginning any work on a customer supplied item, a waiver must be signed that you acknowledge this possibility and that we will not be held responsible for any damage that may occur to your item during the decoration process. Black Pearl reserves the right to refuse to accept any customer supplied item for decoration.
WRONG ITEM ORDERED
Once the order has been approved, the customer will be fully responsible for wrong sizes ordered after decoration.
PRivacy policy
We will never share or sell your personal information. We value our privacy too, so we will never give away or sell yours. We collect only the information necessary to properly prepare your order and nothing else.
All rights reserved © Black Pearl Stitchery 2018